Tech Support - Entry Level at Volt Services

Location: Tempe, AZ

Description:
Volt Technical Resources, the primary recruiting partner for 2Wire in Tempe, AZ is seeking qualified Technical Support Representatives! Level 1 and Level 2 Techs receive inbound calls at our client's state of the art support center in Tempe, where they provide customers technical assistance setting up their home networks and accessing the Internet. Unlike other Technical Support positions, there is absolutely no selling or quotas involved. All internal positions are posted so all our employees are given the first opportunity to apply. Many of our agents have moved into positions such as Quality Assurance Engineers, Systems Engineers, Systems Administrators, Product Trainers and Team Supervisors. Are you a student or have a busy schedule? No Problem, we offer a variety of Full-Time shifts to accommodate your school schedule and family commitments. We provide ongoing paid technical training to get you the experience you need, you provide the commitment! Our Technical Support Agents start at a minimum of $12/hr with the option of earning up to $13.50 per hour based on their availability! Option to move into a Level II role, with a pay increase of $1.22 per hour, after 30 days of employment! Ability to earn Monthly Performance Bonuses! Medical & Dental Benefits after 30 days! Employee Reward, Recognition & Development Programs! Paid Ongoing Advanced Technical Training! Opportunity for Career Advancement! Variety of Full-Time Shifts to choose from! Absolutely no selling or quotas involved! Candidates have the ability to become an employee of 2Wire! The advantages of this include: 3-weeks of paid time off , 6 Regular Holiday & 5 Floating Holidays, Tuition Reimbursement, Home internet reimbursement, Exceptional medical benefits and dental benefits, 401(K),

Requirements:
A working knowledge of the following topics: - TCP/IP and home networking - Hardware setup - IP Addresses - Wireless Router Settings - Windows OS Navigation - DOS Commands

Type:
CONTRACT

Duration:
Temp to Hire

Payrate:
$11.00 - $13.50 Hourly DOE

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