CE Certification Technician - Day Shift at DivX

CE Certification Technician - Day Shift
Location: USA, San Diego
Description
Are you certifiably a stickler for details? Before buying a new product, do you look for the UL and Good Housekeeping seals of approval? Do you always read the instructions before you set up a new DVD player/stereo system/blender? If so, you could fit in as our Consumer Electronics (CE) Certification Technician.

We've got a great team focused on partners and licensing, but around here we’re known as the Ox business unit. Our motto is “Get it right the first time” and we prefer our coffee black.

The CE Certification Technician assists with DivX device certification activities and tests a variety of DVD players and other consumer electronic devices to ensure their quality and functionality meet the standards of our DivX Certification Program. Reporting to the Certification Center Manager, the CE Certification Technician updates device test plans and reports certification process problems to the CE Certification Coordinator.

The Everyday View

• Perform certification activities, certification testing and schedule updates
• Ensure DivX Certification standards are met for all devices
• Document and report certification test results per device and/or certification process problems
• Maintain and update RN support system regarding certification activities and CE partner information
• Report failure conditions regarding hardware and embedded software problems
• Compare the quality and reliability of video playback on multiple CE devices
• Participate in CE Certification support and inventory activities as required
• Work closely with the Field Applications Engineering team on certification issues relevant to platform hardware and embedded-software partners

The Kind of Person We're Looking For

• Minimum 2 years in customer service/technical support role
• Able to use the suite of MS Office products with intermediate to advanced knowledge of Excel
• Excellent written and verbal communication skills
• Attention to detail and a good eye for video quality
• Previous experience working with digital video in a quality environment (editor, QA, testing, etc.) a plus but not required
• Familiarity with MPEG or H.26x video encoding a plus but not required
• Certification in multimedia development, video engineering or non-linear video editing a big plus but not required
• BS CS/EE or related technical experience

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