Saturday, September 29, 2007

Senior Leader - Web Services at Amazon

Amazon has spent ten years and over $1 billion developing a world-class technology and content platform that powers the Amazon web sites for millions of customers every day. Amazon.com told software developers, "Surprise Us!” by opening itself up through Web services in July 2002. Amazon Web Services (AWS) continues to identify and expose more atomic pieces of the Amazon technology platform and product data nearly every day thus providing a flexible set of foundational services that allow developers to build creative applications. Since 2002, developers have used Amazon Web Services to build innovative applications from Associate web sites and e-commerce tools to consumer applications.

The Amazon Development Center in India (Bangalore) is at the core of Amazon's effort to expose even more of its platform and data to help developers innovate and build businesses. The center has end-to-end ownership of its business area of focus and is seeking a leader to drive the product roadmap, positioning, adoption, and growth of their Web Services offerings.

Responsibilities

  • Understanding the competitive landscape, soliciting and distilling feedback from our developers into actionable product improvements, prioritizing where they should invest next, building business justifications and plans for their web services offerings, and developing a product roadmap.
  • Driving definition and delivery for various releases and offerings by working closely with the engineering teams.
  • Working with the Sr. Management to create pricing, merchandising, marketing/sales and launch plans for their various releases and offerings.
  • Working with the AWS Developer relations team to drive developer adoption by building an easy to use Sandbox, getting SDKs created in multiple programming languages, building a library of educational modules and code/application samples, driving developer communications via their developer portal, discussion boards, live chats, blogs and email, building improved technical support and documentation and providing significant input into technical evangelism and strategic partnerships.
  • Driving continuous improvement of the product offerings by soliciting and incorporating developer feedback and focusing on defining and meeting/exceeding service levels for their offerings
  • Demonstrating a high bar in sourcing, hiring and managing a super-star team of product and program managers, software development engineers and technical writers.
  • Participating in decision making for General Management functions in the center.

The Candidate:
  • Bachelor’s degree in mathematics, computer science, or related discipline required.
  • Master’s degree and/or PhD preferred in mathematics, computer science, or related discipline preferred but not required.
  • MBA preferred.
  • The idealized candidate is most likely to be a hybrid: part visionary/part leader/part builder/part operator.
  • The right person has a unique blend of business judgment, strong product and program management experience in the internet space, technical comfort, sales and marketing experience in the technology industry, and strong hiring abilities.
  • Clearly passionate about the large opportunity that web services present. This presents a significant intellectual and operational challenge with great free cash flow impact.
  • A leader that is extremely attracted to the opportunity and is never satisfied with the results.
  • The ideal candidate is passionate about delivery and achieving the right results, winning, being the developer's advocate, and building a vibrant, robust developer community.
  • Qualified candidates must be highly analytical, able to assess customer needs via primary and secondary research, adept at stepping back and thinking holistically, skilled at working cross-functionally and influencing others regardless of where they report in the org chart, experienced at leading teams of super-stars, and a strong oral and written communicator.
  • Leader must command the respect – and be able to lead a team of – world class product and program managers and software development engineers.
  • This leader also needs to have proven ability to define and meet service level agreements. It is important that this leader have an operational component to their leadership skill set.

Professional Traits

The Ideal Candidate:
  • Hires great people. Develops great people.
  • Has relentlessly high standards (to the point that most other people would think they are being unreasonable)
  • Operates at all heading levels.
  • No task is beneath this person.
  • Expects and requires innovation of her/his team.
  • Has a conviction.
  • Results oriented.
  • Thinks big.
  • Has the innate ability to inspire passion in others.
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