Quality Assurance Engineer at skype

Skype software is much more then just chatting or calling nowadays! In addition to some servers that are needed to support login and authentication we have many additional services running in data centers. Backend testers are testing these core services and additional service support infrastructure. A regular change to existing services and new products testing keeps our backend testers busy. In addition also database testing. If you are fluent with linux server based environment and databases around you then there should not be a problem to learn testing specific stuff and become Skype backend tester.

Responsibilities

• automate and execute regression, functionality, benchmark, stress and load testing on different backend servers
• bugtracking, allocating defects to developers, follow up on fixed and not fixed issues
• discovering and isolating product flaws quickly and effectively using Black Box and some white Box testing methodologies

Pre-requisite knowledge, skills and experience

• BS degree in CS/EE or equivalent
• experience testing and/or supporting real-time, client-server based systems
• A strong understanding of testing concepts and of distributed, multi-user, client-server systems
• Demonstrated knowledge and experience testing server-based software, OSes, APIs, and/or protocols
• Experience with SQL, some scripting (shell, Perl, Python), Linux/Unix.
• Load testing experience is a plus

Requirements that apply to all testers

• Ability to prioritize multiple and diverse tasks expected
• Good technical, analytical and communication skills
• Very good command of English
• A ‘can-do’ attitude and a serious desire to have an impact on changing the way people communicate
• You don’t tolerate mistakes and errors, you’re pedant in a positive way
• Manage your own time and tasks efficiently so that you meet the deadlines
• Knowledge of QA and testing methodology and processes
• Perl, Python, Unit and test automation experience is a big plus
• Experience with a defect tracking system (e.g. Bugzilla)
• Excellent trouble-shooting skills

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Business Development Manager at skype

The Brief
Skype is the world’s fastest-growing internet communication offering. Every day thousands of small businesses are turning to Skype as a way to slash their calling costs and transform the way they communicate. Skype for Business is the perfect solution for Businesses to slash costs and increase productivity. Our current range of products and services include: Skype Credit Vouchers and Skype Small Business Pack. The small business pack includes all a business needs to get started on Skype. This role is to build and manage effective on-line distribution channels to target SMB and Soho with Skype’s Business paid for products.

Key Responsibilities

• Overall responsibility for the development of the On-line Resellers Program, and other On-line initiatives driving sales of paid for products (Skype Credit; Skype Business Pack).
• Responsible for driving sales through direct and indirect online actions.
• Identify targets, build business plans and design projects.
• Negotiate and build relationship with reselling partners globally.
• Coordinate internally with marketing, hardware, payment, and developers teams to support sales projects.
• Responsible for scaling and managing the business.

Pre-requisite Knowledge, Skills and Experience

• Strong business development/marketing background in the on-line market.
• Strong knowledge/understanding of the SMB/Soho communication needs and distribution channels.
• Experience with coordinating activities of a variety of internal and external resources (partners, legal, marketing, engineering, etc.)
• Strong executor with a track record of building business based decisions and meeting targets.
• Proven track record in a high growth, innovative and fast paced environment.
• Enthusiast about Skype

Desirable functional / technical skills
Business development; Marketing

Personal attributes / competencies

• Must demonstrate high energy, focus and ability to design projects; negotiate and close deals.
• Excellent negotiation skills with high business acumen.
• Must be action oriented.
• Ability to manage own time effectively.
• Flexible, adaptable, entrepreneurial, competitive and creative.
• Excellent attention to detail.
• Team worker who can work well with internal teams and partner teams

Qualifications

• Graduated with relevant degree
• Fluency in a second language

Duration
Permanent

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Customer Support Person at skype

customersupport tallinn tartu

• Fluent written language skills in English, other languages a plus
• You want to become IT professional
• you are studing IT or studied IT or have previous work experience as IT specialist
• You have excellent communication and interpersonal skills
• You have excellent skills with Windows platform and a working knowledge of other OS platforms (Linux and Mac OS)
• You have a willingness and desire to learn about the newest gadgets and software
• You like troubleshooting and don’t stop until you’ve found the problem
• You enjoy working in a team environment
• You will work with customers to help them troubleshoot their individual problems
• You will contribute to our growing knowledgebase of technical answers
• Flexible work hours

We expect candidate to start in 1 months.

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Investigator - Global Law Enforcement Operations at skype

The Brief
The role of the Global Law Enforcement Operations (GLEO) Investigator is to research, analyze and compile responses to lawful requests from various Law Enforcement Agencies around the globe. GLEO fulfills a compliance role as part of the Legal Team and works closely with other departments.

Responsibilities and Targets

• Ensuring proper service levels for law enforcement record requests
• Providing feedback to management on any foreseen increases in work volume
• Organising and optimising of workflows and processes – continual improvement
• Assisting in best practice sharing and procedures for global law enforcement investigations
• Providing insight to management on all aspects of Internet crime investigations
• Develop/maintain relationships with other eBay, Inc. business units

Pre-requisite Knowledge, Skills and Experience

• Demonstrate a naturally high level of integrity
• Possess a basic understanding of data privacy and protection requirements
• Demonstrate an ability to work under pressure while maintaining the quality of work produced and positive interactions with both external and internal customers.
• Have strong time management capabilities
• Solid experience working as a part of a team to accomplish common objectives
• Possess excellent English oral and written communication skills
• Posses strong interpersonal skills and be skilled in building and maintaining healthy professional relationships
• Be able to work as part of a multinational, ethnically diverse team and work environment
• Have a strong sense of humour, sound judgment, and a high tolerance for ambiguity
• Be able to simultaneously be detail and results oriented
• Use professional methods and the application of company policies to resolve issues
• Thrive at developing contacts and coordinating efforts with people outside the department
• Demonstrate an ability to resolve a wide range of issues in imaginative and practical ways
• Be flexible enough to accommodate fluctuations in work demands
• Be able to independently prioritize and focus the day to day workloads
• Be able to understand and communicate in written and spoken English or French, and have a working knowledge of a second language

Desirable skills

• Knowledge of Skype and / or industry knowledge and experience
• Previous investigative experience
• Previous compliance experience
• Additional language skills

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Telecoms Product Manager at skype

The Brief
Overall responsibility for managing Skype’s Consumer Telecommunications offering.

Key Responsibilities
In partnerships with the greater telecom team and all other relevant parties in the company, manage the following responsibilities:

Market knowledge & User Research:

• Develop a thorough understanding of user needs and segmentation.
• Product Roadmap: Build and maintain a user focussed product roadmap.
• Product Prioritisation: Produce Concept Brief documents and necessary business case analysis to support the product prioritisation process.
• Pricing and proposition Responsible for pricing and elasticity analysis for Skype´s global telecom offering. Taking part in defining company proposition, e.g. focus between free and paid.
• Product Development: Managing a team responsible for specification and project management of product improvements.
• Product Delivery & Launches: Ensure a successful roll-out of features, enhancements and fixes.
• Meeting targets: Analyse and track the agreed product metrics. Budgeting.
• Best Practice: Developing and implementing routines and processes for the team.
• Team manager: Manage a team of 3-4 project and product managers.

Pre-requisite Knowledge, Skills and Experience

• Experience in product management, including proposition development of paid for services
• Solid experience in a project-type environment - product manager, programme manager or project manager in another web or communications company including cross-functional team coordination and working
• Strategy & analytics experience
• Strong understanding of communications products and features as well as trends in the industry
• Operational experience in telecommunications company desirable

Personal attributes / competencies

• Strong team player
• Analytically minded
• Excellent communication skills
• Excellent influencing skills
• Strong mentoring and people management skills
• Strong leader

Qualifications

• Graduated in relevant field
• MBA desirable but not essential

Duration
Permanent

Closing date for all applications
Friday 26th October 2007

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Production Manager at ARCHIVE

The Internet Archive is a non-profit organization 501(C)(3) seeking to provide universal access to all knowledge. It is an online digital library; our collections include audio, video, texts, web sites and software. Internet Archive works together with organizations like Creative Commons and EFF to preserve and expand the public domain, the open source movement and the commons in general.

We are looking for a Production Manager who is patient, conscientious and detail oriented. Be a team leader who has demonstrated he/she can build, train and motivate a team of up to 25 hourly workers over two shifts. A second shift lead will report to this position.

Knowledge of computers, excel spreadsheets and web search skills a must. Experience with digital photography, image files, books or libraries a plus. Must have previous supervisory experience.

Please send salary history and requirements.

We are an equal opportunity employer. Send a letter of interest and resume to robert at archive dot org. Please put �Production Manager� in the subject line. The Archive thanks all applicants for their interest, but advises that only those selected for an interview will be contacted. No phone calls please.

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PHP Engineer for Books Project at ARCHIVE

The Internet Archive is a non-profit organization 501(C)(3) seeking to provide universal access to all knowledge. We are an online digital library; our collections include audio, video, texts, web sites and software. Internet Archive works together with organizations like Creative Commons and EFF to preserve and protect the public domain, the open source movement and the commons in general.

We seek an inspired and inspiring programmer to help build our digital texts collection. You will be responsible for creating and maintaining processing pipelines of digital books from a variety of partner libraries and adding them to our growing collection. Also there are user interface challenges involving PHP, AJAX, and javascript for helping people work with these books over the net.

Skill Set:

• Strong background in scripting/programming (+3 years)
• Significant knowledge of PHP, XML, Linux, and experience working with open source software and systems
• Experience working in a production environment
• Natural problem-solver and troubleshooter
• Love and respect for books; pride and care in your work
• Knowledge of image formats and image compression desirable
• Not afraid of terabytes

Please send your resume and cover letter to jobs at archive dot org with the subject line "Software Engineer for Books Project". The Archive thanks all applicants for their interest, but advises that only those selected for an interview will be contacted. No phone calls please.

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Web Applications Developer at ARCHIVE

The Internet Archive is seeking a Web Developer for Archive-It, a web based application that enables partners to capture and manage digital content. The Developer is responsible for the product development lifecycle, including developing code as well as testing and deploying the final product. This position also collaborates with team members on product features and functionality, design and usability guidelines.

The Internet Archive is a technology non profit based in San Francisco's Presidio. Find out more about our organization and web archive of over 100 billion URL captures at www.archive.org , as well as our tools and services at http://wa.archive.org/

This Developer position is best suited for a detailed oriented individual, with a variety of programming skills and experience, including Linux/UNIX administration. Other desirable traits are: an ability to understand and grapple with user interface design, time spent with clusters/distributed systems, and an ability to work in a loosely structured environment.

The ideal candidate will have:

• 2+ years work experience in software development
• 2+ years in Java development work experience
• Experience developing web applications with one or more programming languages
• Experience and/or interest in user interface design
• Experience in database design and SQL; mySQL a plus
• Strong familiarity with all aspects of web technology and protocols, including: HTTP, HTML and Javascript
• Previous experience of web crawlers and applications designed to display web content (especially server side apps)
• Experience with a variety of web applications, machine clusters, distributed systems, and high volume data services.
• Flexibility and a sense of humor
• BS Computer Science, or equivalent work experience

We are an equal opportunity employer. Please send your resume and cover letter to kristine at archive dot org with the subject line "Web Developer". The Archive thanks all applicants for their interest, but advises that only those selected for an interview will be contacted. No phone calls please.

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Quality Assurance/Software Release Engineer at ARCHIVE

The Internet Archive is seeking a Quality Assurance/Software Release Engineer to build, test and release our open source software projects. In this role, you will be part of a team that is designing and using open source tools to collect, organize, and provide access to the most comprehensive public archive of web materials.

The Internet Archive is a technology non profit based in San Francisco's Presidio. Find out more about our organization and web archive of over 100 billion URL captures at www.archive.org , as well as our tools and services at http://wa.archive.org/

You will work closely with a core group of engineers to write and execute test plans, review new and changed software, automate testing processes, benchmark performance, track bugs and feature requests, manage source code, diagnose/fix problems, and build/release software.

Requirements:

• 2+ years experience in software engineering or testing
• Extensive knowledge of Unix/Linux
• Familiarity with Java and other scripting languages
• Excellent knowledge of major web/Internet technologies
• Ability to write and execute test plans
• Experience with automated and unit testing methods
• Ability to define and track quality assurance metrics
• Experience with source control systems, Maven experience preferred but not required.
• Excellent analytical/reporting skills

Desired:

• Experience performing API level testing, system testing, black box functional testing, UI testing, stress, load and white box testing.
• Web content/application authoring experience
• Experience with giant datasets and databases
• Strong oral and written communication skills
• BS or equivalent work experience
  

Other:
Health, Dental and 403B plan offered.
We are an equal opportunity employer. Please send your resume and cover letter to Kristine at archive dot org with the subject line "QA/Release Engineer". The Archive thanks all applicants for their interest, but advises that only those selected for an interview will be contacted. No phone calls please.

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Senior Search Engineer at ARCHIVE

The Internet Archive is seeking a Principal/Senior Engineer to lead the development of our open source search tools and platforms. In this role you will take responsibility for leading the development of our Web-scale, open source, search services, as well as working with other team members to define a strategy and execution plan, including identifying service requirements and defining product specifications.

The Internet Archive is based in San Francisco's Presidio. Find out more about our organization and web archive of over 100 billion URL captures at www.archive.org , as well as our tools and services at http://wa.archive.org/

Requirements:

• Exceptional software programming skills
• Experience in software or algorithm design, preferably in the areas of search or distributed systems.
• Strong foundation in distributed system architecture and development
• Must be comfortable with an open source development environment (Linux, Apache, Java, MySQL, etc.)
• Direct experience with large-scale search systems is desirable
• Ability to understand and extend an existing application's architecture and design.
• Experience building distributed systems and/or large scale database applications.
• Must be able to work independently, and as part of a team.
• Ability to work in, and enjoy, a loosely structured startup-like environment
• Flexibility and a sense of humor
• Familiarity/experience with open source search projects: Lucene, Nutch, Solr, desired but not required
• BS in Computer Science or equivalent work experience

We are an equal opportunity employer. Please send your resume and cover letter to kristine at archive dot org with the subject line "Search Engineer". The Archive thanks all applicants for their interest, but advises that only those selected for an interview will be contacted. No phone calls please.

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Java Software Engineer at ARCHIVE

The Internet Archive is seeking a Java Software Engineer to help us develop open source software to crawl and archive the Internet. Responsibilities include contributing to all phases of development of our web crawler and access tools. Specifically, Heritrix our web crawler, and the Wayback Machine, our web archive access tool.

The Internet Archive is based in San Francisco's Presidio. Find out more about our organization and web archive of over 100 billion URL captures at www.archive.org , as well as our tools and services at http://wa.archive.org/

The ideal candidate will have:

• Extensive Java development experience, ideally in relevant areas such as web applications, machine clusters, distributed systems, multi-threading and high volume data services
• Strong familiarity with all aspects of web technology and protocols, including: sockets, HTTP, HTML and Javascript
• Experience with Linux/UNIX administration and Perl is a plus
• Ability to work in, and enjoy, a loosely structured startup-like environment and get a lot done
• Flexibility and a sense of humor
• BS or advanced degree in Computer Science, or equivalent experience

We are an equal opportunity employer. Please send your resume and cover letter to kristine at archive dot org with the subject line "Java Software Engineer". The Archive thanks all applicants for their interest, but advises that only those selected for an interview will be contacted. No phone calls please.

Senior Software Engineer at ARCHIVE

The Internet Archive is seeking a Senior Software Developer to write software that manages 2 petabytes of data across 1500 machines. Visit www.petabox.org. The Internet Archive is a non-profit digital library committed to preserving the world's digital cultural artifacts. Used by over 6 million people, this resource is becoming part of how the Internet works. Our job is to put the best humanity has to offer within reach of students, educators and the general public. Find out more about our organization and web archive at www.archive.org. We are located in the beautiful Presidio in San Francisco.

Responsibilities

• Write Object-oriented PHP code for a data storage system as well as for the front-end archive.org website.
• Maintain and improve existing codebase in order to take a 2nd generation stable architecture to next (3rd) generation.
• Work in a small “teamâ of 2 as a close peer with the lead developer.
• Create and maintain core infrastructure code for both internal and external usage.
• Excellent communication skills required.
• Work on digital music related code if interested.

Qualifications

• Degree in Computer Science, Engineering or equivalent experience.
• 5 plus years of experience required. PHP experience a plus.
• Must be fluent in multiple programming languages and object oriented design and abstraction.
• Must be willing to do practical coding for a live 24x7 website and storage system.

This position will entail working on a mature product although there will be tremendous opportunity to work on new and interesting projects as the Archive is constantly evolving.

We are an equal opportunity employer. We offer benefits including medical, dental, vacation, and retirement. Please send your resume and cover letter to jobs@archive.org with job title in subject line. The Archive thanks all applicants for their interest, but advises that only those selected for an interview will be contacted. No phone calls please.

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Media Software Engineer XML LAMP PHP at ARCHIVE

The Internet Archive is a non-profit digital library committed to preserving the world's digital cultural artifacts. Used by over 6 million people, this resource is becoming part of how the Internet works. Our job is to put the best humanity has to offer within reach of students, educators and the general public. Find out more about our organization and web archive at www.archive.org. We are located in San Francisco in the beautiful Presidio. We are seeking a media software engineer to work closely with our team to expand our collections of videos, audios, software, and educational content.

Primary Responsibilities:

• Convert third party metadata to XML metadata format.
• Import large (multiple terabytes) datasets.
• Extract and reorganize third party datasets from remote systems via ftp, http, rsync, and NAS.
• Develop, deploy, and maintain software that enables Archive employees and partners to filter, organize, and manipulate their archived content.
• Audit archive contents and provide interested parties with summaries of data volume, usage, and loss.
• Maintain Data Collection Department's existing codebase.

Responsibilities Convert third party metadata to XML metadata format.

• Import large (multiple terabytes) datasets.
• Extract and reorganize third party datasets from remote systems via ftp, http, rsync, and NAS.
• Develop, deploy, and maintain software that enables Archive employees and partners to filter, organize, and manipulate their archived content.
• Audit archive contents and provide interested parties with summaries of data volume, usage, and loss.
• Maintain Data Collection Department's existing codebase.

Required Skills

• Current experience with LAMP, PHP5 and Perl.
• Current experience with XML and UTF-8.
• Familiarity with UNIX (Linux), including filesystems, process management, and shell operation.
• Experience with programmatically interacting with (wrapping) web-based interfaces.
• No fear in the face of large datasets (hundreds of terabytes).
• Effective communication skills with geeks and non-geeks alike, both inside and outside the Archive

Preferrede Skills

• Understanding of audio and video container formats and codecs
• Experience with open source tools for manipulating multimedia data (ffmpeg, faac, et al)
• Experience with XSLT
• Experience with SSH
• Experience with Samba
• Experience developing software for clustered systems

Education BS or advanced degree in computer science or equivalent experience
Sorry, but no telecommuting.

We are an equal opportunity employer. Please send your resume and cover letter to jobs@archive.org with the subject line "Media Software Engineer". The Archive thanks all applicants for their interest, but advises that only those selected for an interview will be contacted. No phone calls please.

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Senior Systems Administrator (Technical Lead) at ARCHIVE

The Internet Archive is seeking a Senior Systems Administrator with Linux (Ubuntu/Debian) experience and large distributed systems to support our data center of 1500 computers. The Internet Archive is a non-profit digital library committed to preserving the world's digital cultural artifacts. Used by over 6 million people, this resource is becoming part of how the Internet works. Our mission is to put the best humanity has to offer within reach of students, educators and the general public. Find out more about our organization and web archive at www.archive.org. Internet Archive processes 25 terabytes of information per day and has the capacity to store as much as 2 petabytes of information (see www.petabox.org).

Primary Responsibilities:

• Define and analyze systems, networks and applications and translate requirements into functional specifications and effective processes.
• Work with development to ensure reliable code pushes.
• Work with Site Operations Manager of the data center and provide consultation and strategic direction in systems and hosting technology.
• Define and deliver optimal system architecture designs for management review.
• Develop tools and scripts to assist with routine maintenance tasks.
• Mentor data center technician team in the usage of tools and scripts and work with them to develop and deliver optimal solutions for service recovery and business resumption.
• Provide recommendations for scalability and performance improvement in selected areas of discipline.
• Must be able to provide on call support.

Skills Needed:

• 5 years of Linux experience.
• Experience with more than one of the following helpful: DHCP, DNS, Linux virtual Service (LVS), Keepalived, MySQL, PostgreSQL, PHP.
• Team lead experience a plus.
• Linux networking and troubleshooting skills required.
• Experience working in a fast paced environment helpful.

The Internet Archive is a non-profit organization seeking to provide universal access to all knowledge. To learn more about our organization visit www.archive.org. We are an equal opportunity employer. We are looking to fill this position immediately. Please send your resume and cover letter to jobs at archive dot org with the subject line "Senior Systems Administrator". The Archive thanks all applicants for their interest, but advises that only those selected for an interview will be contacted. No phone calls please.

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Content Quality Assurance at ARCHIVE

The Collections Team at the Internet Archive is currently seeking an unflappable entry-level curator to screen content uploaded to the Archive and respond to error reports and user emails.

Tasks:

• Screen incoming movies, videos, and texts
• Respond to error reports and incoming emails from Archive users
• Moderate Archive forums
• Support Collections team with various projects

Required Skills:

• Ease working with Web tools and interfaces
• Comfort in geeky online and offline environments
• Strong writing and verbal communication skills
• Tolerance for viewing potentially disturbing materials
• Patience and a good sense of humor
• Ability to work independently while being a team player

Preferred Skills:

• HTML or XML
• Knowledge of Arabic helpful but not required

We are an equal opportunity employer. Please send your resume and cover letter to renata at archive dot org with the subject line "Content Quality Assurance". The Archive thanks all applicants for their interest, but advises that only those selected for an interview will be contacted. No phone calls please.

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