Major Account Executive-Sales at Akamai

Location: AU-Sydney

Overview:
Akamai is the global leader in distributed computing solutions and services, helping organizations grow their online businesses without growing their IT infrastructures. With thousands of servers in hundreds of networks around the world, we use our computational and network power to transform the chaotic Internet into a predictable, scalable, and secure business platform.
Our customers trust us to deliver music, videos, games, software downloads, news, and web-based applications of all kinds to a global audience with unmatched performance and reliability. This includes some of the most established names in business, government, manufacturing, retail, and media.

Responsibilities:
Headquartered in Singapore, the Asia Pacific Division you will be joining is one of Akamai’s fastest growing regions and responsible for activities in all major Asia-Pacific markets (ex Japan). You will be joining a team that is highly motivated, energetic and accustomed to overachieving. In Australia and New Zealand Akamai has a roster of impressive customers including Fairfax, News Corp, Qantas, Jetstar, Television New Zealand, Resmed, Tourism Australia and several government agencies and departments among many others.

Requirements:

• Execute an industry-driven sales plan, generating, and qualifying leads within the Australia and New Zealand markets
• Work with the assigned Solutions Engineer to articulate, define and scope sales opportunities
• Provide hand-off for the port-sales professional services team
• Overseeing the customer proposal process and ensuring that all address customer requirements.
• Leverage Akamai’s best-in-breed solutions worldwide by actively building relationships with counterparts worldwide, and deploying Akamai’s best-in-breed solutions
• Supporting and educating Sales, Marketing and other internal departments to ensure that customers get appropriate updates, upgrades and event-oriented solutions
• Contribute to the public face of Akamai in the Australia and New Zealand market, attending industry functions, and generally promoting Akamai value

Duties:

• The Major Account Executive will drive sales within the Australia and New Zealand markets through aggressive exploitation of an industry network. You will revel in the challenge of navigating a sales cycle, deploying technical resources and articulating Akamai’s value to a prospect. You must understand business drivers, match those to Akamai’s technology and clearly articulate complex solutions to prospective customers through a mature and sophisticated sales approach.
• Reporting to the Director of Asia-Pacific, based in Sydney, this Major Account Executive role is distinguished by a high degree of autonomy. You will be responsible for developing a territory-wide sales plan that capitalizes on the centralized Asia-Pacific technical support. You are an ambitious self-starter, keen to be part of a dynamic team, comfortable with high expectations and you are motivated by the opportunity to be responsible for your own success.
• The specific role will be responsible for selling within the media / entertainment and hi-tech industries. You will be able to confidently discuss WAN and Internet application issues

Qualifications:

• Bachelors Degree in engineering or business
• Track record of exceeding quota
• Excellent business writing, communication, and presentation skills.
• Detailed knowledge across the spectrum of Internet technologies.
• Thorough understanding of eCommerce, On-line Marketing, Web Analytics, Security.
• 6+ years experience in IT related sales, in an enterprise-sales environment
• Proven analytical abilities, a strong work ethic, and a strong desire to join a performance team
• Experience selling services within an enterprise environment or WAN application acceleration services are a distinct advantage
• Mandarin fluency

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Solutions Engineer at Akamai

Location: SG-Singapore

Overview:
Akamai is the global leader in distributed computing solutions and services, helping organizations grow their online businesses without growing their IT infrastructures. With thousands of servers in hundreds of networks around the world, we use our computational and network power to transform the chaotic Internet into a predictable, scalable, and secure business platform.
Our customers trust us to deliver music, videos, games, software downloads, news, and web-based applications of all kinds to a global audience with unmatched performance and reliability. This includes some of the most established names in business, government, manufacturing, retail, and media.

Responsibilities:
Akamai Technologies Inc. (NASDAQ: AKAM) a provider of products and services that enable the world's leading enterprises and government agencies to extend and control their e-business infrastructure, is looking for a technical consultant to support the rapidly growing sales operations of it’s Asia-Pacific business, based in Singapore.
The Position is responsible for the presales technical consulting and solution architecture, across Asia-Pacific (excluding Japan).

Objectives for the position:

• Support the Regional Sales Manager and Account Executives in exceeding the bookings quota from a technical standpoint
• To play a pivotal role in the international Technical Consulting community
• Lead technical training of sales team

The role:

• Technical Consultants (SEs) support the sales team through the process of analyzing technical requirements, to architecting solutions. SEs must understand business drivers, match those to Akamai’s technology and clearly articulate complex solutions to prospective customers.
• SEs must possess the highest levels of both business and technical acumen, and form the critical link in securing Akamai’s impressive client roster.
• Reporting to the Director of Asia-Pacific, this Technical Consultant role is distinguished by the ability to take on the most demanding business and technical challenges.
• The Technical Consultant is expected to demonstrate a high standard of leadership - playing an active role in the development and mentoring of the members of the technical consulting and sales organizations.
• You are an ambitious self-starter, keen to be part of a dynamic team, and comfortable with high expectations.

Qualifications:

• Bachelors Degree in Engineering or Computer Science.
• Excellent business writing, communication, and presentation skills.
• Detailed knowledge across the spectrum of Internet technologies.
• Thorough understanding of eCommerce, On-line Marketing, Web Analytics, Security.
• J2EE, .NET, Web Services experience a plus.
• Proven analytical abilities, a strong work ethic, and a strong desire to join a performance team
• Willingness to travel
• 6+ years in supporting the sale of solutions in a professional services environment
• Enterprise customer engagements
• Managed technical team
• Pan-Asia client engagements
• English fluent written & spoken
• Mandarin proficiency

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Software Engineer - Developer at Akamai Technologies

Location: US-CA-San Mateo

Overview:
Akamai is the global leader in distributed computing solutions and services, helping organizations grow their online businesses without growing their IT infrastructures. With thousands of servers in hundreds of networks around the world, we use our computational and network power to transform the chaotic Internet into a predictable, scalable, and secure business platform.
Our customers trust us to deliver music, videos, games, software downloads, news, and web-based applications of all kinds to a global audience with unmatched performance and reliability. This includes some of the most established names in business, government, manufacturing, retail, and media.

Responsibilities:

• We are seeking new graduates to join our EdgeServer Platform team. In this role, you will be part of a highly skilled and motivated team that develops Akamai's core caching / delegate server technology.
• You will design new features and applications for the platform, seeing development from conception and design through testing and deployment.
  
• You will also implement changes and design regression tests to make permanent solutions to platform problems and implement scalable and robust systems using C/C++. Lastly, you will have minor on-call duties for off-hours problem resolution (normally one week on-call every 2-3 months).
  

Qualifications:

• Recent grad or graduating student with a MS or BS in Computer Science
• Knowledge of both C and C++ with experience of TCP/IP networking, multithreading, and server development.
• Practical experience with SSL and the OpenSSL API
• Good knowledge of the HTTP protocol and familiarity with SQL
• Development experience on Linux or other Unix flavor is required
• Excellent written and verbal communications skills
• Experience with the GNU GCC compiler family
• Working knowledge of Perl and shell scripting preferred
• The ideal candidate is goal-oriented, has the ability to handle interruptions while fluidly switching between several projects and deal with issues that arise when running a highly available service

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Director of Account Management at Akamai Technologies

Location: US-CA-San Mateo

Overview:

Akamai is the global leader in distributed computing solutions and services, helping organizations grow their online businesses without growing their IT infrastructures. With thousands of servers in hundreds of networks around the world, we use our computational and network power to transform the chaotic Internet into a predictable, scalable, and secure business platform.
Our customers trust us to deliver music, videos, games, software downloads, news, and web-based applications of all kinds to a global audience with unmatched performance and reliability. This includes some of the most established names in business, government, manufacturing, retail, and media.

Responsibilities:

• As a Senior Leader in the Global Services Delivery team at Akamai Technologies, you’ll be responsible for leading the post sale business support and services team for the world’s most demanding online customers.
• You’ll develop and implement strategies to scale the support organization to handle a rapidly expanding global customer base.
• You’ll be responsible for optimizing operations while maintaining and improving the industry leading support experience.
• As a voice of the customer, you will influence the way services are developed to improve customer experience, and drive quality for our customers.
• You’ll be establishing relationships with the leadership at some top customers – to ensure their needs are met.
  

Qualifications:

• Bachelor’s degree in technical field with 5+ years experience managing a global post-sales support team
• Extensive expertise in supporting enterprise customers in a global service environment
• Expertise in working with Media & Entertainment customers a must
• Experience in expanding customer support services in India preferred
• Strong organization and analytical skills
• Knowledge of internet and internet technologies

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SQA Engineer, EdgeSuite at Akamai Technologies

Location:US-CA-San Mateo

Overview:
Akamai is the global leader in distributed computing solutions and services, helping organizations grow their online businesses without growing their IT infrastructures. With thousands of servers in hundreds of networks around the world, we use our computational and network power to transform the chaotic Internet into a predictable, scalable, and secure business platform.
Our customers trust us to deliver music, videos, games, software downloads, news, and web-based applications of all kinds to a global audience with unmatched performance and reliability. This includes some of the most established names in business, government, manufacturing, retail, and media.

Responsibilities:

• Perform manual and automated functional tests as well as large-scale system tests for Akamai services
• Measure server performance and ensure scalability from release-to-release
• Develop automated tests to replicate real-world scenarios that plug into a regression test harness
• Review bug descriptions, functional requirements, and design documents
• Work closely with developers to design test criteria and develop test plans
• Work in parallel on more than one QA project at a time
  

Qualifications:

• Experience with languages such as Perl, SQL, and C/C++
• Experience with Linux/Unix operations system required
• Knowledge of web technologies is a plus, especially PHP, CGI, HTML, and JavaScript
• Strong technical background & computer coursework, good communication skills, responsible and diligent

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Senior Network Operations Engineer at Akamai Technologies

Location: US-CA-San Mateo

Overview:
Akamai is the global leader in distributed computing solutions and services, helping organizations grow their online businesses without growing their IT infrastructures. With thousands of servers in hundreds of networks around the world, we use our computational and network power to transform the chaotic Internet into a predictable, scalable, and secure business platform.
Our customers trust us to deliver music, videos, games, software downloads, news, and web-based applications of all kinds to a global audience with unmatched performance and reliability. This includes some of the most established names in business, government, manufacturing, retail, and media.

Responsibilities:

• Serve as primary escalation point for the Server Operations Center in identifying, troubleshooting and resolving network problems
• Develop and document procedures for problem resolution
• Create tools and scripts for monitoring the Akamai global network using tools such as SQL, PERL, Python
• Perform advanced system administration for the Akamai deployed network
• Serve as product coordinator on product development teams to represent Operations concerns.
• Perform installations of Akamai’s proprietary software across the many different networks
• Provide training to Operations and Engineer
• Server as liaison to Engineering groups

Qualifications:

• 5-8 years experience in system administration, network operations, or other related field.
• Solid understanding of UNIX-based and Windows operating systems and of advanced networking and Internet principles
• Proficient with SQL, PERL, UNIX scripting
• Strong inter-personal and communication skills, attention to detail required.
• Participate in on-call rotation
• B.S. In Computer Science or related technical discipline

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Technical Project Manager at Akamai Technologies

Location: US-CA-San Mateo

Job description:
Akamai is the global leader in distributed computing solutions and services, helping organizations grow their online businesses without growing their IT infrastructures. With thousands of servers in hundreds of networks around the world, we use our computational and network power to transform the chaotic Internet into a predictable, scalable, and secure business platform.
Our customers trust us to deliver music, videos, games, software downloads, news, and web-based applications of all kinds to a global audience with unmatched performance and reliability. This includes some of the most established names in business, government, manufacturing, retail, and media.

Responsibilities:

• Technical Project Managers are part of the Akamai Professional Services team and work directly with Akamai's clients to deliver Akamai solutions.
• TPMs lead and manage the integration of customers’ web sites with the Akamai network. They are involved from early in the pre-sales cycle (proposals and trials) through implementation and customer sign-off.
• TPMs must have a full understanding of development methodologies, consulting best practices, and common web and application architectures.
• This position requires a strong technical background, excellent client and project management skills, proven ability to do hands on technical work when needed, and ability to lead technical projects and technical teams.
• Successful candidates must be action oriented, capable of independently solving complex technical problems and able to communicate clearly and effectively to both technical and business audiences.
  

Responsibilities include:

• Work independently or lead small technical teams with Akamai enterprise customers to evaluate their web architecture and deliver the appropriate integration solution. This includes, but is not limited to, evaluating the customers’ content management and publishing processes, web application architecture, security requirements, DNS configurations, and provide detailed documentation for a custom solution that satisfies the customers’ business and technical requirements.
• Work closely with customers and pre-sales teams to manage and implement customer trials, propose technically feasible solutions and set accurate expectations on effort and timelines for integration. Establish success criteria and act as the single point of contact for the customer for all technical issues and project deliverables.
• Create and manage to proposals, Statements of Work and detailed project plans for customer integrations including timelines and effort estimates.
• Work closely with Account Management, Sales professionals, engineering, product development and Customer Care to resolve issues that arise during customer trials or integrations.
• Identify new product features and additional sales opportunities during trials and integrations and communication of the same to product development and sales teams.
• Track and document status and time spent on customer integrations.
• Participate in internal projects that help scale the group, implement best practices, and improving our methodology and quality of integrations.
• Review quality of customer integrations.
• Support and train technical team of Partner organizations.

Qualifications:

• Bachelor's degree in MIS/CS or 4 years of relevant experience in Internet technologies. Master of Science degree in MIS/CS a plus.
• 5-8 years of IT solution delivery experience within a consulting organization in progressively responsible positions, including experience as a project technical team lead or technical project manager. Proven track record of delivering successful projects for Fortune 500 customers a must.
• Experience working on and managing enterprise scale J2EE or .NET projects with direct client exposure. At least some J2EE or .NET coding experience a plus.
• Experience in one or more web development languages, methodologies, and / or architectures. Candidate should be able to teach a class or provide training and mentoring in these technologies.
• Must have the ability to travel 20 - 40%

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Senior Software Q.A. Engineer at Akamai Technologies

Location: US-CA-San Mateo

Responsibilities:

• Design tools, develop Perl scripts and work with SQL
• a creative thinker with advanced technical expertise in UNIX / Linux operating systems and HTTP, DNS and TCP/IP technologies as well as proxy servers, web servers and caching technologies
• Responsible for validation and verification of EdgeSuite and EdgeComputing service offerings to provide robust and scalable e-business infrastructure and cost effectiveness for global customer base at the enterprise level.
• Implement in-depth understanding of SQA life-cycle from functional requirements gathering to the design and execution of automated, manual and system level tests.
• Develop creative, competent analyses to identify root causes of technical problems & develop resolutions
• Perform manual and automated functional tests as well as large-scale system tests create, enhance and maintain automated build and unit/regression test infrastructures
• Write Perl modules for functional testing; utilize C/C++, Unix shell scripting; utilize knowledge of HTTP, TCP/IP and DNS protocols to perform manual and automated test in a large-scale Internet test network
• Review bug descriptions, functional requirements, design documents and code, working closely with developers to design test criteria and develop test plans
• Ensure proper documentation of work; responsible for mentoring and training other team members.
  

Qualifications:

• M.Sc. in computer science, computer engineering, electrical engineering or related equivalent degree.
• No experience required.
  

Primary skills:

• ability to perform as a Q.A.
• test software engineering for multiple applications
• releases with an emphasis on databases, networking, web and client server applications
• technical expertise working with UNIX environment
• understanding of proxy and web server technology including HTTP, DNS, caching, TCP/IP programming experience in C/C++, Perl or similar languages
• expertise in problem solving and technical troubleshooting with an emphasis on Q.A.
• test engineering and experience the software product life cycle
• proven skills in oral and written communication.

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Senior Software Q.A. Engineer at Akamai Technologies

Location: US-CA-San Mateo

Responsibilities:

• Design tools, develop Perl scripts and work with SQL
• a creative thinker with advanced technical expertise in UNIX / Linux operating systems and HTTP, DNS and TCP/IP technologies as well as proxy servers, web servers and caching technologies
• Responsible for validation and verification of EdgeSuite and EdgeComputing service offerings to provide robust and scalable e-business infrastructure and cost effectiveness for global customer base at the enterprise level.
• Implement in-depth understanding of SQA life-cycle from functional requirements gathering to the design and execution of automated, manual and system level tests.
• Develop creative, competent analyses to identify root causes of technical problems & develop resolutions
• Perform manual and automated functional tests as well as large-scale system tests create, enhance and maintain automated build and unit/regression test infrastructures
• Write Perl modules for functional testing; utilize C/C++, Unix shell scripting; utilize knowledge of HTTP, TCP/IP and DNS protocols to perform manual and automated test in a large-scale Internet test network
• Review bug descriptions, functional requirements, design documents and code, working closely with developers to design test criteria and develop test plans
• Ensure proper documentation of work; responsible for mentoring and training other team members.

Qualifications:

• M.Sc. in computer science, computer engineering, electrical engineering or related equivalent degree.
• No experience required.

Primary skills:

• ability to perform as a Q.A.
• test software engineering for multiple applications
• releases with an emphasis on databases, networking, web and client server applications
• technical expertise working with UNIX environment
• understanding of proxy and web server technology including HTTP, DNS, caching, TCP/IP programming experience in C/C++, Perl or similar languages
• expertise in problem solving and technical troubleshooting with an emphasis on Q.A.
• test engineering and experience the software product life cycle
• proven skills in oral and written communication.

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Senior Solutions Engineer at Akamai Technologies

Location: US-CA-San Mateo

Responsibilities:

Our Solutions Engineers possess the highest levels of both business and technical acumen - understanding customer business drivers; match those to Akamai's technology, and clearly articulating complex solutions to prospective customers.

• You will use your Internet expertise to drive revenues by managing the technical pre-sales process and to evangelize Akamai's technology to prospective customers, and to drive new product and service offerings.
• You will work closely with direct sales to educate prospective customers about the superiority of Akamai's services - this includes conference calls, site visits, presentations, technical evaluations, technical objection handling, proposals, and follow up on all customer related issues.
• You will work closely with R&D and Product Management to develop future product direction and strategy - providing valuable input from "the field".
• You will oversee the customer proposal process and ensure that all technical information and recommendations address customer requirements.
• You will support and educate Sales, Marketing and other internal departments to ensure that customers get appropriate updates, upgrades and event-oriented solutions.
• Lastly, you are expected to show high standards of leadership - actively developing and mentoring junior staff within the Solutions Engineering and Sales organizations.
  

Qualifications:

• Bachelor’s degree in Engineering, Computer Science or related technical field
• Detailed knowledge of Internet technologies, thorough understanding of eCommerce, On-line Marketing, Web Analytics and Security
• Technical programming background - J2EE, .NET, Web Services experience a plus
• 8+ years experience in a “customer facing” environment such as sales or technical consulting
• Excellent written, verbal, and presentation skills appropriate to both technical and management clients
• Must have experience developing and enhancing strong client relationships
• A proven track record demonstrating good business judgment, an ability to make decisions, and a passion for excellence
• Must be willing to travel to approximately 20%

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