Job for Tickets.com Openings at MLB

The Client Services Representative is responsible for maintaining relationships with Tickets.com's box office clients. Responsibilities include event creation, season account support, training and support for Box Office staff and management, and performing box office duties when required.

Essential Job Functions:

• Creates events and models for non-standard and series events.
• Assists Box Office staff in operating the ticketing system including initial training, follow-up training, and phone support for sellers, accounting staff and management.
• Provides client support while events are on sale and at performance times.
• Analyzes and suggests season-account procedures for series events.
• Maintains task timelines for Season clients and meets all required deadlines.
• Supports Info-manager function on all clients' events.
• Fulfills box office duties including selling tickets, will-calls, settlement, advance printing, etc. in response to client need.

Additional Functions:

• Performs some programming duties as required.
• All other duties as assigned.

Requirements:

• Driver's License and a good DMV report. Must have reliable transportation with adequate insurance coverage.
• Two years experience with ticketing strongly preferred. Tickets.com-system literacy preferred.
• Demonstrated ability to organize and meet project requirements with minimal supervision.
• Must be personable and client-oriented.
• Knowledge and understanding of event/promoter priority is strongly preferred.
• Computer literacy strongly preferred - Word processing, Spreadsheet, and Database experience.
• Box office and/or training experience preferred.

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Technical Project Manager at MLB

MLB Advanced Media, L.P. (MLBAM) is seeking a Technical Project Manager for an immediate opening. The Technical Project Manager will be responsible for managing the web-based software implementations, driving the software quality, project schedules, customer communication and project administration. Candidate must possess the ability to effectively manager full life cycle application development and project implementation. Successful candidate must have 3 years of experience with web-based enterprise software implementations.

Responsibilities:

• Assist with specification, feasibility, implementation approach, task management, deployment and QA efforts
• Work with management to ensure that projects are prioritized and staffing assignments are approved and allocated across these priorities in a consistent manner
• Follow established PM methodology guidelines in order to manage entire project life cycle
• Proactively communicate all issues or problems to all project stakeholders. Complete all necessary documentation for reporting status of project and explaining any variances

Required Skills:

• Bachelor's degree required
• Proven experience in project planning and management, preferably in web-based commerce and content environments
• Minimum of 3 years of experience as a project manager, technical lead, solutions architect, or technical manager in web technologies and enterprise application development
• Experience with one or more of the following strongly desired: Java, Web Services, XML
• Experience with MS Project, Visio, MS Office
• Excellent communication and organizational skills
• Proven ability to work in a fast paced business environment
• PMP certification highly preferable

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Software Engineer at MLB

MLB Advanced Media, L.P. (MLBAM) is the interactive media and Internet Company of Major League Baseball. MLBAM manages the official league site, MLB.com, and the 30 individual club sites to create the most comprehensive Major League Baseball resource on the Internet. MLBAM is seeking a Software Engineer, Fantasy Games and Stats for an immediate opening.

Requirements

• Have experience creating highly trafficked, dynamic web sites using Java technologies with an Oracle backend in a fast paced environment
• Be able to create and tune SQL queries, including an understanding of how to extract and interpret an Oracle explain plan
• Be willing to take ownership over existing products as well as assist in scoping and design of new products
• Be willing to interface directly with customers for the purposes of uncovering bugs and constructing desired feature lists
• Able to effectively communicate requirements in a collaborative development environment and describe processes and issues to other team members, both written and verbally

Desirable:

• Have experience using Oracle PL/SQL in a production environment
• Have an understanding of JSP markup
• Understand the sport of baseball, including the significance of often-used statistical categories and the general rules of the game
• Familiarity with fantasy games, specifically fantasy baseball, and understand the mindset of people who play them
• Have experience with AJAX applications or have a strong understanding of how AJAX technology is used

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Senior QA Engineer at MLB

MLBAM is seeking a Senior QA Engineer for an immediate opening. The Senior QA Engineer will be responsible for supporting and coordinating all aspects of an enterprise Web QA activities. A successful candidate must have 4 plus years of experience supporting an enterprise Web development environment.

Responsibilities

• Accountability for planning and managing test activities, creating detailed test plans, and performing tests
• Work with other QA Engineers and Developers to ensure overall system reliability, performance, and quality
• Work closely with business owners and CE to understand and test for business and CE requirements.
• Project management tracking; management level tracking of all quality analysis initiatives
• Work closely to understand and test for capacity planning and fault tolerance
• Test the application via Black Box, Regression, Release, Stress, and Negative testing methods
• Assist in writing detailed level technical requirements/specifications documentation
• Design, document and implement quality assurance procedures
• Create the testing processes and standards for the project
• Manage bug tracking database
• Interface with development team for the status of issue resolution
• Provide direction for all resources during the testing cycle
• Ensure that all aspects of the application have proper testing coverage
• Research industry best practices for software testing packages and processes
• Assist developers implement unit tests
• Assist in developing and obtaining user requirements
• Assist Customer Support with any issues that could not be resolved
• Develop Test Plan and Timeline; Work with Project Manager to Identify Project Risks
• Define Exit Criteria for each Testing Cycle

Required Skills

• Experience testing code to support QA efforts
• Expertise in testing eBusiness solutions throughout the entire life cycle.
• Strong expertise in scale and performance testing
• Expertise in functional testing
• Understanding with HTML/Java/Development
• Experience in facilitating usability testing sessions.
• Strong expertise with Automated Testing tools (SilkTest, etc)
• Strong expertise with performance testing software (SilkPeformer, etc)
• Understanding of different architecture platform constraints
• Ability to identify critical or complex areas in the system and test accordingly
• Ability to work flexible Hours during critical project delivery times
• Detail-Oriented
• Strong communication skills both written and oral
• Ability to communicate with customers and help desk to define issues
• Desire to collaborate with others in a team environment

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Oracle Developer/ Data Modeler at MLB

Responsibilities / Qualifications

• Strong in Oracle 9i/10g SQL & PL/SQL.
• Strong data modeling skills with ability to translate business requirements into logical and physical design.
• Experience in handling large volume of data both in Warehouse and OLTP Environments.
• Experience in creating and maintaining schema objects such as tables, procedures & functions and good understandings of inter schema relationships within oracle.
• Must have worked on Oracle in Solaris platform and experience in Unix Shell Scripting.
• Minimum 3-4 Yrs of experience in Core PL/SQL Development.
• Good verbal and written communication skills.
• Experience in ERWIN or similar Data modeling tool.

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Oracle 10gAS Developer at MLB

Responsibilities / Qualifications

• Strong in Oracle 9i/10g SQL & PL/SQL.
• Strong in Forms/Reports development and deployment.
• Experience in creating and managing Discoverer workbooks.
• Strong in Portal development and deployment with experience in incorporating Discoverer reports in Portal.
• Must have worked on Oracle in Solaris/Unix platform.
• Strong verbal and written communication is a must.
• At least 3 years experience in development of Forms, Reports, Discoverer, Portal and deployment in 9iAS/10gAS Environment.
• Experience on Other Reporting tools is a Plus.

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Mobile Business Analyst / Product Manager at MLB

Excellent written and verbal communication skills are a must. Must be able to thrive both independently when necessary and as part of a larger team.

Job description and core competencies:

• Product planning – coordinates development of product, feature, and infrastructure roadmap
• Market sizing and competitive analysis
• Building detailed usage & revenue forecasts for internal, partner, & carrier use based on past performance data and industry benchmarks
• Analyzing, quantitatively and qualitatively, business trade-offs involved in product design & functionality decisions
• Analyzing distribution decisions and product design impact, such as handset support, carrier support, etc.
• Crafting internal and partner communications – road shows, reports, etc.
• Leading product and brand marketing initiatives, including targeting, collaboration on creative, messaging, and tracking
• Requirements development – collaborating with the Developers and Product Manager to articulate functional and performance requirements and act as the customer and partner advocate on development projects
• Process design – involved in developing processes around customer support, workflow with partners and creative contributors
• Work closely with editorial to determine programming and content inventories across

Ideal candidate has:

• Subject-matter knowledge of Baseball and the Sports vertical in general
• Experience creating business cases for developing & deploying premium and free-to-consumer mobile and/or Web applications
• Demonstrated ability to quickly evaluate rapidly emerging technologies and think three steps ahead of the market, seeing through the Fads to the sustainable businesses
• Knowledge of digital subscription, advertising and sponsorship business models
• Knowledge of Web, mobile, broadcast, and print media
• Quant-focused executive decision support experience in a strategy/consulting environment
• Corporate finance experience/knowledge
• Ability to quickly understand and navigate a complex ecosystem of partners, competitors, rightsholders, labor issues, etc.
• Will and ability to roll up sleeves and apply direct effort to resolving complex business and technology issues
• "Start-up" mentality

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Finance - Junior Accountant at MLB

MLB Advanced Media, L.P. (MLBAM) is the interactive media and Internet Company of Major League Baseball. MLBAM manages the official league site, each of the 30 Club sites, Minor League Baseball Sites, and Player sites thereby creating the most comprehensive Major League Baseball resource on the Internet. We are seeking to immediately fill a Purchase Accounting position.

Objective: The Finance - Junior Accountant will assist the Accounting Manager with general accounting responsibilities to ensure an accurate and timely monthly close. In addition this position will work closely with the Accounting Manager and Vice President and Controller on control related process documentation related to areas of responsibility and enhancements to the company's travel and expense policy.

Responsibilities:

• Refund / Chargeback accounting
• Audit and process expense reports in accordance with the company's travel and expense policy
• Cash application for merchandising and sponsorship segments of business
• Assist the Accounting Manager with process control documentation for areas of responsibility
• Assist the Vice President and Controller with enhancements to the travel and expense policy and business travel third party vendor relationship
• Ad hoc reporting and projects

Crucial Competencies / Previous Experience:]

• 4 year college degree (BS Accounting) preferred
• Previous accounting related experience - minimum 2 years
• Strong communication and analytical skills
• Able to work effectively under pressures of management deadlines
• Team player
• Computer skills: Excel

Measures of Success:

• Timely and accurate reporting
• Taking ownership of responsibilities
• Willingness to be flexible to variable demands

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Flash Technical Producer at MLB

A flash technical producer is responsible for supporting development effort in building simple to complex data driven flash applications. S/he will primarily be building flash based components utilizing existing API / framework as well as producing graphic assets and animation assets for various projects.

Responsibilities / Qualifications

• Create and animate vector graphics based on given design / design direction.
• Understand concepts of user interface engineering, interaction design, and information architecture.
• Strong knowledge of ActionScript 2. Comfortable at using pre-written code and API.
• Be able to animate and move objects entirely through scripting.
• Have a thorough understanding of object oriented programming.
• Have proven experience in working with dynamic data. Knowledge of XML is required.
• Understand the value of proper application architecture that allows for clean and efficient algorithms
• Able to hand code complex HTML and have moderate to expert understanding of javascript. Brownie points for AJAX skills.
• Knowledge of JSP is a plus
• Is a self-starter and always keeps up with the latest development in flash world.
• Work well in team environment and capable of meeting high-pressure deadlines.
• Proficient in PC environment. (Some mac usage also required)
• Bachelor of Science in computer science or equivalent.
• 1-3 years of work experience with flash design and development

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Editorial Producer (SOE) at MLB

Sports on Earth, LLC (SOE), a subsidiary of Major League Baseball Advanced Media (MLBAM), operates sports Internet and multimedia ventures not directly tied to MLB.com or the official baseball club websites. Currently, SOE is seeking an Editorial Producer. Please note that this position is based in New York City.

The Editorial Producer is responsible for creating content and maintaining SOE's partner sites, such as MLSNet.com, WCSN.com, SNY.tv, YESNetwork.com, AVP.com, Minor League Baseball, USA Baseball, Tiger Woods Mobile, and more. Editorial Producers work closely with partner representatives, and independent columnists and writers to ensure that the sites provide users with the most relevant, informative and interesting content possible.

Responsibilities:

• Editing and posting all content for use on partner websites
• Write headlines, captions, blurbs for partner websites
• Select and crop photos
• Make judgments on story significance and arrange content into lead packages
• Communicate with the rest of the SOE and MLBAM editorial team to ensure that all content is accurately placed on the partner sites
• Liaise with SOE partners to ensure that key content goals are met during the migration, launch and post-launch maintenance phases of the partner sites
• Position may include night and weekend shifts

Qualifications :

• Strong copy-editing skills
• Thorough knowledge of sports
• Knowledge of HTML, web publishing a plus
• Experience with Photoshop or other photo editing software a plus
• Strong communication, presentation, organization, problem-solving, critical-thinking and leadership skills
• Team player a must

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Director of Financial Reporting at MLB

MLB Advanced Media, L.P. (MLBAM) is the interactive media and Internet Company of Major League Baseball. MLBAM manages the official league site, each of the 30 Club sites, Minor League Baseball Sites, and Player sites thereby creating the most comprehensive Major League Baseball resource on the Internet.

Role: To provide timely and accurate internal management, board, partners and affiliate reporting.

Responsibilities:

• Design, develop and implement board and internal management reports with the assistance of the VP & Controller.
• Automate partner and affiliate reporting.
• Assist the VP & Controller with statistical and metric reporting.
• Research proper accounting treatment for new initiatives and document accounting policies and practices related to significant transactions as determined by the VP & Controller and CFO.
• Prepare annual and quarterly financial statements, including related disclosures.
• Prepare 401k plan financial statements, including related disclosures.
• Prepare quarterly debt covenant calculations.
• Liaison with outside auditors for the year-end and 401k plan audits.
• Prepare and maintain MLBAM's financial reporting and general ledger policies, procedures and process documentation. Ensure compliance to policy.
• Work with VP & Controller to identify policy and system changes that are necessary for proper internal controls.
• Assist VP& Controller with tax related issues/projects as deemed necessary.
• Prepare ad hoc reporting requests as deemed necessary.

Crucial Competencies/Previous Experience:

• Minimum 7-8 years relevant accounting experience (Big 4 and private experience preferred)
• 4 year college degree (BS Accounting)
• Strong communication and analytical skills
• Able to work effectively under pressures of management deadlines

Measures of Success:

• Timely and accurate reporting
• Taking ownership of responsibilities
• Willingness to be flexible to variable demands

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Content Management System Developer at MLB

Content Management System (CMS) Developers are responsible for the design and implementation of applications and tools, which manage our web properties. The candidate will be responsible for devising strategies for bringing new and existing web properties into our content management systems. He or she will work closely with technical and production teams to gather functionality requirements, create supporting data models and develop efficient content generation templates.

Responsibilities

• Develop and maintain highly efficient and reusable generation templates for multiple delivery targets, such as HTML, RSS and Wap.
• Collect and assess CMS requirements for new and ongoing projects. Devise strategies for bringing properties under content management.
• Model site data based on wireframes, comps and HTML build-outs.
• Determine content organization and keyword identification.

Qualifications

• Previous experience with content management systems.
• 3-4 years experience with middleware templating languages; Mason, XSL and JSP preferred.
• Strong knowledge of HTML, DHTML and JavaScript.
• Proficiency in Java and / or Perl a plus.
• Experience with web 2.0 data delivery schemes using XML, JSON.
• Familiarity with relational databases; proficiency in SQL a plus.
• Experience working in a UNIX environment.
• Ability to easily grasp business concepts.
• Excellent communication and organization skills.

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Advertising Operations Manager at MLB

Job Summary:
The Advertising Operations Manager will be responsible for implementing and managing processes and coordinating and providing support related to the Advertising-Operations activities of MLB.com and other sports properties. This position will be responsible for targeting, coding, launching and reporting on ad campaigns within the Dart for Publishers (DFP) ad serving system. This will also require daily interaction with a team of Business Managers, Sponsorship staff and clients to ensure consistent and smooth ad-ops procedures.

Responsibilities:

• Use the Dart for Publishing (DFP) ad serving system to traffic and test creative, schedule and target ad campaigns, and provide reporting
• Interaction and coordination with numerous internal and external personnel and clients to ensure flawless advertising campaign executions
• Ongoing quality assurance support; troubleshoot rich media creative
• Provide assistance with running and interpreting third party tagging and reporting as needed (e.g. Atlas, DFA)
• Identify opportunities to implement solutions that increase the effectiveness and efficiencies of the Ad Ops department, including the development of tools, process and reports related to job responsibilities
  

Requirements:

• 3-5 years of prior trafficking experience and expert knowledge of DART/DFP
• Working knowledge of Flash, HTML, XML and JavaScript
• Knowledge of Rich Media and video technology and experience working with vendors such as Pointroll and Eyeblaster
• Flexible, personable attitude; Ability to develop cordial, professional relationships with all level of personnel
• Familiar with online advertising, marketing, and sales concepts and metrics
• Strong communication and client relationship skills; ability to publicly present ideas and share information
• Proven ability to accommodate evolving responsibilities and last minute changes
• Must possess strong attention to detail
• Flexible schedule: available weekends and late nights throughout the year, as needed
• Familiarity with the game of baseball

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