Quality Assurance Engineer at skype

Skype software is much more then just chatting or calling nowadays! In addition to some servers that are needed to support login and authentication we have many additional services running in data centers. Backend testers are testing these core services and additional service support infrastructure. A regular change to existing services and new products testing keeps our backend testers busy. In addition also database testing. If you are fluent with linux server based environment and databases around you then there should not be a problem to learn testing specific stuff and become Skype backend tester.

Responsibilities

• automate and execute regression, functionality, benchmark, stress and load testing on different backend servers
• bugtracking, allocating defects to developers, follow up on fixed and not fixed issues
• discovering and isolating product flaws quickly and effectively using Black Box and some white Box testing methodologies

Pre-requisite knowledge, skills and experience

• BS degree in CS/EE or equivalent
• experience testing and/or supporting real-time, client-server based systems
• A strong understanding of testing concepts and of distributed, multi-user, client-server systems
• Demonstrated knowledge and experience testing server-based software, OSes, APIs, and/or protocols
• Experience with SQL, some scripting (shell, Perl, Python), Linux/Unix.
• Load testing experience is a plus

Requirements that apply to all testers

• Ability to prioritize multiple and diverse tasks expected
• Good technical, analytical and communication skills
• Very good command of English
• A ‘can-do’ attitude and a serious desire to have an impact on changing the way people communicate
• You don’t tolerate mistakes and errors, you’re pedant in a positive way
• Manage your own time and tasks efficiently so that you meet the deadlines
• Knowledge of QA and testing methodology and processes
• Perl, Python, Unit and test automation experience is a big plus
• Experience with a defect tracking system (e.g. Bugzilla)
• Excellent trouble-shooting skills

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Business Development Manager at skype

The Brief
Skype is the world’s fastest-growing internet communication offering. Every day thousands of small businesses are turning to Skype as a way to slash their calling costs and transform the way they communicate. Skype for Business is the perfect solution for Businesses to slash costs and increase productivity. Our current range of products and services include: Skype Credit Vouchers and Skype Small Business Pack. The small business pack includes all a business needs to get started on Skype. This role is to build and manage effective on-line distribution channels to target SMB and Soho with Skype’s Business paid for products.

Key Responsibilities

• Overall responsibility for the development of the On-line Resellers Program, and other On-line initiatives driving sales of paid for products (Skype Credit; Skype Business Pack).
• Responsible for driving sales through direct and indirect online actions.
• Identify targets, build business plans and design projects.
• Negotiate and build relationship with reselling partners globally.
• Coordinate internally with marketing, hardware, payment, and developers teams to support sales projects.
• Responsible for scaling and managing the business.

Pre-requisite Knowledge, Skills and Experience

• Strong business development/marketing background in the on-line market.
• Strong knowledge/understanding of the SMB/Soho communication needs and distribution channels.
• Experience with coordinating activities of a variety of internal and external resources (partners, legal, marketing, engineering, etc.)
• Strong executor with a track record of building business based decisions and meeting targets.
• Proven track record in a high growth, innovative and fast paced environment.
• Enthusiast about Skype

Desirable functional / technical skills
Business development; Marketing

Personal attributes / competencies

• Must demonstrate high energy, focus and ability to design projects; negotiate and close deals.
• Excellent negotiation skills with high business acumen.
• Must be action oriented.
• Ability to manage own time effectively.
• Flexible, adaptable, entrepreneurial, competitive and creative.
• Excellent attention to detail.
• Team worker who can work well with internal teams and partner teams

Qualifications

• Graduated with relevant degree
• Fluency in a second language

Duration
Permanent

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Customer Support Person at skype

customersupport tallinn tartu

• Fluent written language skills in English, other languages a plus
• You want to become IT professional
• you are studing IT or studied IT or have previous work experience as IT specialist
• You have excellent communication and interpersonal skills
• You have excellent skills with Windows platform and a working knowledge of other OS platforms (Linux and Mac OS)
• You have a willingness and desire to learn about the newest gadgets and software
• You like troubleshooting and don’t stop until you’ve found the problem
• You enjoy working in a team environment
• You will work with customers to help them troubleshoot their individual problems
• You will contribute to our growing knowledgebase of technical answers
• Flexible work hours

We expect candidate to start in 1 months.

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Investigator - Global Law Enforcement Operations at skype

The Brief
The role of the Global Law Enforcement Operations (GLEO) Investigator is to research, analyze and compile responses to lawful requests from various Law Enforcement Agencies around the globe. GLEO fulfills a compliance role as part of the Legal Team and works closely with other departments.

Responsibilities and Targets

• Ensuring proper service levels for law enforcement record requests
• Providing feedback to management on any foreseen increases in work volume
• Organising and optimising of workflows and processes – continual improvement
• Assisting in best practice sharing and procedures for global law enforcement investigations
• Providing insight to management on all aspects of Internet crime investigations
• Develop/maintain relationships with other eBay, Inc. business units

Pre-requisite Knowledge, Skills and Experience

• Demonstrate a naturally high level of integrity
• Possess a basic understanding of data privacy and protection requirements
• Demonstrate an ability to work under pressure while maintaining the quality of work produced and positive interactions with both external and internal customers.
• Have strong time management capabilities
• Solid experience working as a part of a team to accomplish common objectives
• Possess excellent English oral and written communication skills
• Posses strong interpersonal skills and be skilled in building and maintaining healthy professional relationships
• Be able to work as part of a multinational, ethnically diverse team and work environment
• Have a strong sense of humour, sound judgment, and a high tolerance for ambiguity
• Be able to simultaneously be detail and results oriented
• Use professional methods and the application of company policies to resolve issues
• Thrive at developing contacts and coordinating efforts with people outside the department
• Demonstrate an ability to resolve a wide range of issues in imaginative and practical ways
• Be flexible enough to accommodate fluctuations in work demands
• Be able to independently prioritize and focus the day to day workloads
• Be able to understand and communicate in written and spoken English or French, and have a working knowledge of a second language

Desirable skills

• Knowledge of Skype and / or industry knowledge and experience
• Previous investigative experience
• Previous compliance experience
• Additional language skills

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Telecoms Product Manager at skype

The Brief
Overall responsibility for managing Skype’s Consumer Telecommunications offering.

Key Responsibilities
In partnerships with the greater telecom team and all other relevant parties in the company, manage the following responsibilities:

Market knowledge & User Research:

• Develop a thorough understanding of user needs and segmentation.
• Product Roadmap: Build and maintain a user focussed product roadmap.
• Product Prioritisation: Produce Concept Brief documents and necessary business case analysis to support the product prioritisation process.
• Pricing and proposition Responsible for pricing and elasticity analysis for Skype´s global telecom offering. Taking part in defining company proposition, e.g. focus between free and paid.
• Product Development: Managing a team responsible for specification and project management of product improvements.
• Product Delivery & Launches: Ensure a successful roll-out of features, enhancements and fixes.
• Meeting targets: Analyse and track the agreed product metrics. Budgeting.
• Best Practice: Developing and implementing routines and processes for the team.
• Team manager: Manage a team of 3-4 project and product managers.

Pre-requisite Knowledge, Skills and Experience

• Experience in product management, including proposition development of paid for services
• Solid experience in a project-type environment - product manager, programme manager or project manager in another web or communications company including cross-functional team coordination and working
• Strategy & analytics experience
• Strong understanding of communications products and features as well as trends in the industry
• Operational experience in telecommunications company desirable

Personal attributes / competencies

• Strong team player
• Analytically minded
• Excellent communication skills
• Excellent influencing skills
• Strong mentoring and people management skills
• Strong leader

Qualifications

• Graduated in relevant field
• MBA desirable but not essential

Duration
Permanent

Closing date for all applications
Friday 26th October 2007

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Corporate Analytics & Modeling at Ebay

Primary Job Responsibilities
This role is for a corporate level initiative that will leverage cutting edge technologies in analytics, data mining, advanced statistics, visualization, stream processing and many other multi-disciplinary technologies. This role offers a unique opportunity to innovate and work with data, technology, and people from all eBay companies (Market Places, PayPal, Skype, StubHub, Shopping.com, etc).

• Be the lead analyst to support a major new analytical initiative involving eBay subsidiaries
• Reduce losses by analyzing and correlating fraud patterns across all companies and suggesting new technologies, techniques and models
• Accelerate favorable risk treatment for new and recent users by analyzing and correlating legitimate use across all companies
• Explore the use of statistical techniques like machine learning/neural networks, clustering, link analysis, graph theory and network theory to gain new insights on cross-company data, which in turn result in actionable ways to reduce fraud and risk without compromising business growth
• Analysis will generally be project based and will often be complex in nature, whereby large volumes of data are extracted and synthesized into complex models and actionable recommendations. Analyses may involve segmentation, profiling, data mining, clustering and predictive modeling.

Job Requirements

• Advanced degree (M.S. or Ph.D.) in a quantitative field such as Mathematics, Computer Science, Statistics, Physics, Operations Research and Econometrics
• Experience in analyzing massive and highly complex data sets, performing ad-hoc analysis and data manipulation
• Familiarity with standard statistical analysis techniques and model development techniques

Ideal candidate would have one or more of the following:

• Exposure to graph theory, network theory and link analysis and its use in business scenarios e.g. social network analysis
• Heuristics and algorithms for categorizing and clustering rich data sets

• Ability to package and present analysis to a senior audience; in particular, the ability to simply communicate complex ideas to diverse business and technology audiences
• Ability to work with large cross-functional teams
• Strong “business/common sense” for the potential of analyses to produce short-term and long-term business benefits
• Ability to deal with ambiguity in terms of requirements and timelines
• Ability to create analysis frameworks and structured thinking an absolute must

Education
Masters Degree or Equivalent

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