Support/Operations Engineers at Amazon

An immediate need exists for Support/Operations Engineers. We are looking for self-driven people with good aptitude and a fast learning curve. The team is responsible for 24x7 monitoring and outage response of Amazon.com Webservices systems. Additionally, this team is involved in new features and Webservices support projects from inception through deployment. The successful candidate will have An immediate need exists for Support/Operations Engineers. We are looking for self-driven people with good aptitude and a fast learning curve. The team is responsible for 24x7 monitoring and outage response of Amazon.com Webservices systems. Additionally, this team is involved in new features and Webservices support projects from inception through deployment. The successful candidate will have 1-8 years experience supporting live applications in their production environment, and will have knowledge/experience in troubleshooting and debugging production problems.

Job Responsibilities:
Duties include, but are not limited to:

• Ownership of one or more production applications or components.
• Monitoring of production applications, including creating and/or implementing automated methods to monitor metrics related to production applications.
• Collection and presentation of relevant application performance statistics.
• Coordination of installation and setup of servers.
• Ensuring scalability of deployed systems, and porting these systems to other amazon standardized systems.
• Troubleshooting and resolving problems with production systems.
• Creating documentation of production systems.

Skills Required:

• Computer Science Degree or equivalent and 1-8 years of experience in debugging and troubleshooting production software.
• Knowledge of Java/C/C++.
• Knowledge of MySql, Oracle, Linux.
• Able to solve complex problems.
• Experience installing and managing Web technologies and applications.
• Advanced Functional Scripting knowledge (e.g. Perl, Python, Shell, etc.)
• Excellent customer focus and communication skills.

Skills Desired:

• Experience in a 24/7 production environment.
• Knowledge of networking, security/firewall, and unix shell commands.
• Performance tuning (especially Apache and databases, mySQL and oracle preferred.)
• Knowledge of XML and CGI programming (prior experience in product development is a huge plus)

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Systems Engineering Manager at IMDb

We are seeking a person to lead IMDb (Internet movie database) system operations in Seattle. This person will have a small number of direct reports (system admins and developers assigned to tune our build and deployment processes) and will likely do a reasonable amount of hands-on work as well.

The Systems Engineering Manager candidate is an individual who is excited by solving problems and displays the ability to accurately troubleshoot them through full resolution. Writing documentation and procedures is second nature to this individual. Creating new tools, increasing efficiencies, and sharing best practices is embraced as a challenge. This individual is able to understand application code and has 3-5 years of hands-on administration experience in the Unix/Linux environment. Candidates must also be innovative, creative, flexible, self-directed, and understand support procedures and methodologies.

The ideal candidate will also have strong leadership skills. This is required as a Systems Engineer in this environment is also required to be a technical escalation point. It is critical that Systems Engineers also posses a high level of communication skills in both written and verbal forms.

Skills Required:

• Advanced knowledge of Linux/Unix with Troubleshooting Experience
• System Administration in a distributed Linux environment
• Scripting and programming in Perl, CGI, one or more shells
• Understanding of NFS and other cluster/distributed file systems
• Understanding of Oracle & MySQL environments running on Linux, and reading/generation of SQL queries
• Best Practices in Internet Security
• Performance tuning on Apache
• Understanding of role of virtualization & proxies
• Understanding of monitoring and metrics
• Advanced understanding of Server Hardware
• Experience working with customers and across multiple teams & geographies
• Excellent documentation skills
• Application development experience is a plus
• A degree in computer science or a relevant area (recommended)
• Strong leadership and mentoring skills.
• Strong written and verbal communication skills
• Detailed understanding of disk sub-systems

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Systems / Sales Emngineer at Penguin Computing

Country:United States

Duties & Responsibilities:

• Recognizes & interprets customer needs to architect comprehensive solutions & position servers & workstations accordingly
• Works with other engineers to develop & report on benchmarks, custom configurations & applications for clusters, and Web server farms
• Works on network topology benchmarking for GigE and low latency requirements
• Storage benchmarking
• Develops technical responses to RFIs/RFPs
• Conducts product presentations, system architecture and designs system troubleshooting
• Provides technical input back to Corporate Product Management Team for customer requested enhancements;
• Operates and supports customers for quality and technical issues;
• Provides assistance for field based support and professional services requirements
• Follows & contributes to pertinent cluster & other targeted vertical mailing lists to increase Penguin's profile among the technical community while uncovering potential business
• Provides technical assistance in the development of formal procedures & documentation for statements of work & project management
• Participates in trade shows & product demonstrations

Requirements:

• Requires a Bachelor's degree in computer science.
• Applicants must be highly knowledgeable of the following programs: Python and UNIX shell scripting, Linux system (RedHat, Debian, Gentoo, SUSE) configuration
• High-level knowledge in Networking (TCP/IP, DHCP, Iptables, Ipfw)
• Applicants must be able to write, modify and document C, C++, Java, Perl, XHTML, CSS, CGI applications.
• Candidates must be able to troubleshoot as well as compile the Linux kernel and kernel modules.
• Must have at least one year of experience in customer account management.
• Must have excellent communication and presentation skills.
• This is a full-time position, M-F, 9-5:30pm. Some travel required to customer's location for onsite services.
  

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